Refund We do not refund your money if the item that you received was not as described,
or if your item was not delivered during the buyer’s protection period. You can refund your money 15 days after the end of the claim process. This guarantee is in addition to your legal rights as a consumer and does not limit them,
as stipulated It is based on all mandatory laws and regulations in force in your country of residence.
Terms and conditions
1. Contact the seller
2. Apply for a refund
3. Get your money back in 15 days Go to order history and select the item.
Discuss the problem with the seller and see possible solutions.If you cannot reach a friendly agreement after contacting the seller,
simply file a claim by opening a dispute within 15 days after the delivery of your order or the end of the parcel receipt confirmation period (as listed in your order details). However,
most sellers will return your money within 15 days; if not resolved, you can contact AliExpress from the order detail page to escalate your dispute.
Free returns sellers who provide “free return” service will get a “free return” icon on their item detail page. With the “free return” service,
you get an additional 15 days (above the delivery date on time) to decide whether to keep the item or Return it for any reason,
as long as it is unused, unwashed and in the original condition – complete with the original packaging,
labels, etc. It’s easy and fast: Easy •
Return items locally and easily:
1) Obtain a return code or label,
2) Wait for door to door delivery service or take your package to the specified service point, and
3) Finally, wait for the local warehouse to confirm receipt of the parcel That was returned.
• Remember to select “Return Goods” while opening the dispute. Fast
• The amount will be refunded to you once the returned parcel has been received and the payment terms have been confirmed.
• The items will be processed in a local warehouse, instead of returned to the seller’s country of origin (such as China) .Service scope
• Not all countries have a free return service. At present,
the supported countries include the mainland lands of the United States, Canada, Australia, the United Kingdom, France, Spain, Germany, Russia, South Korea, Saudi Arabia, the Emirates, Italy, the Netherlands, Poland, Brazil and Israel.
• In addition, not all products on bab.la include free return service.
The seller can choose whether or not to provide this additional service. Vendors who provide the free return service will have a poster or symbol on their product detail page that confirms the availability of this service. Return shipping fee
• Return packages via a specific local return service point or via a free door to door delivery service.
Note: You can only enjoy the free local return once for one order. If you initiate many return requests under an order,
you can enjoy the free local return service only once,
and other return requests can still enjoy the local return service but you will have to cover the cost of return shipping to the specified local return address. Therefore,
please consider returning the products together to avoid paying the additional shipping cost.