Refund policy

Refund policy

Refund policy

To be eligible for recall, in the event that her name was in status, she appeared to be in trademark status. Also present on your proof of purchase receipt.

To start returning, you can contact us at elwadyshoop@gmail.com. If your return is accepted, we will send return shipping to you, so to the instruction on how to send your package. Items that have been improved back to us without requesting firstly accept items.

You can contact us for a pre-order at elwadyshoop@gmail.com.

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Exclusions / non-returnable items other than

Items, such as perishable goods (such as food, flowers, or plants), dispensing (such as special orders or personal items), personal care (such as beauty products). 

It does not again increase the attractiveness of hazardous or dangerous substances or gases. Please contact us if you have questions or concerns about the topic.

Unfortunately, we can accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you as soon as we receive and inspect your returns, and let you know if the refund is approved or not. 

If approved, your money will be automatically refunded with the original payment method. Please remember that it may take some time for your bank or credit card company to process and send the refund as well.

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